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Choose the welcome offer before you play so your first session counts towards it.
Slots, live tables and bingo with a softer, smoother rhythm.
Welcome to Smooth Spins, the online casino where slots, table games, live dealer games and scratchcards sit alongside our bingo rooms. Whether you like a quick spin on the bus or a long evening in a bingo room, it all happens under one account. Our welcome offer for new customers centres on Bee Keeper, and daily wheels, weekly tournaments and a four-tier progressive jackpot keep things moving after that.
Claim bonusOur welcome offer for new customers is built around one game and one simple target.
Choose the welcome offer before you play so your first session counts towards it.
Fund your account and put £10 through Bee Keeper within 7 days.
Once your qualifying play is done, the full bundle of spins lands in your account, ready to use on the same hive of reels.
Your spins stay available for 7 days from the moment they land.
We can change or withdraw any offer at any time, and anything you have already opted in to stays valid as it stood when you joined it, unless we have to stop an offer for legal, regulatory or safer gambling reasons.
Claim bonusThe welcome spins are just the beginning. Each campaign below starts with an opt in, and rewards from the Super Wheel and Bingo Surprise, like free spins won in tournaments, stay in your account for seven days.
Play £100 on selected slots in a single day to earn a spin of the Super Wheel. Prizes on the wheel include free spins, bonuses and cash.
Play £10 on bingo in a day and the Bingo Surprise game opens up, with free tickets and cash among its rewards.
Our current tournament runs on a weekly cycle that begins every Wednesday evening. The minimum bet is 15p, and your final score on the leaderboard decides your prize.
Alongside the leaderboard, drops land at random during each tournament week, with real cash prizes and free spins among them.
The Jackpots is our own progressive network, sitting on top of selected slots. Four pots grow side by side, and every one of them is guaranteed to drop before it passes its cap.
Restarts at £10 after a win and drops by £50, to a single winner.
Resets to £50 and drops by £250, to a single winner.
Starts again from £1,000 and drops by £6,500, with one winner taking the whole pot.
The headline pot seeds at £250,000 and must drop by £1,000,000. Half goes to the player who triggers it, and the other half is shared equally between 500 random players who contributed at least 10p in the 24 hours before the drop, paid even if they are logged out when it lands.
When you launch a qualifying slot, an opt-in bar appears at the bottom of the screen. Switch it on and each spin adds £0.10 from your real money balance, and you can switch it off whenever you like. Bonus funds cannot be used to play for the pots.
Of every contribution, 70% feeds the pots, at 17.5% per tier. The Jackpots has its own return to player of 70%, separate from the slot itself, so the game's own return is unchanged.
Any spin with a contribution can trigger a jackpot at random, and a wheel then picks your tier. Wins are paid in real cash with no wagering, at the amount held on our jackpot server, even if the figure on screen is a moment behind or rounded.
A contribution is accepted only while your wager and contribution together come to £2 or less for players aged 18 to 24, or £5 or less from 25. You can play for the pots in one active session at a time.
Our lobby is sorted into clear categories, so you can go straight to the kind of game you fancy. Each game's rules show its own return to player.
Our slots lobby gathers every reel game in one place.
Every Megaways slot in our lobby is fully compatible with phones and tablets, so the reels feel just as smooth on the move.
Our Slingo shelf is worth a browse. Look out for Slingo Rainbow Riches, Slingoooal Championship, Slingo Golden Envelope, Slingo-ne Fishing and Slingo Advance, all fully playable on mobile.
Our progressive jackpot slots have a lobby of their own, so they are easy to find.
Scratchcards and instant wins settle each round in a single step, with nothing carried over from the last result. They open straight in your browser with no download and adapt to any screen.
Blackjack, roulette and baccarat come in traditional versions and in livelier twists such as Lightning Baccarat, Super Boost Blackjack and Diamond Rush Roulette.
Behind the lobby sits a long list of studios, from NetEnt and Hacksaw Gaming to Blueprint, Evolution, Gameiom, Casimba Markortech, Games Global, Light & Wonder, Pariplay, Play'n Go, Playtech, Pragmatic, QuickSpin, Realistic, Relax, Skywind and Yggdrasil.
Play nowOur live casino brings real dealers, real wheels and real cards to your screen, with game show content from Evolution, Playtech, Pragmatic Play, BetGames and other UK-licensed studios.
Spin with a dealer at tables like Lightning Roulette, Crystal Roulette, Gates of Olympus Roulette and Mega Fire Blaze Roulette Live. A live spin only counts once the ball has made three full revolutions around the rim.
Take a seat at Smooth Spins Premium Blackjack 1 and play every hand against a real dealer in real time.
Crazy Time, Monopoly Big Baller, Money Time and Mega Ball bring a studio show to your screen, and the live lobby also features Ice Fishing, Disco Balls and Crazy Balls.
If your connection drops, any bet confirmed before the disconnection is paid where it wins, and a bet that was never confirmed never leaves your balance.
Bingo has its own home here, with rooms you can drop into for a game and a chat with other players. Once a ticket is bought it is final, and we refund it only when we cancel a game or it does not play. If a game is interrupted and cannot be completed within 90 days, it is voided and your stake returns to your balance automatically.
Opening an account takes a few details, and we run our checks from the first day.
You need to be 18 or over to join us, and your account is for your personal use only.
Register with your correct date of birth, home address, email and personal phone number, and keep them up to date as life changes.
We confirm your age, identity and address when you sign up and may ask for a passport, driving licence or national ID card, plus proof of address such as a recent bank statement. Most standard checks are usually done within 24 hours, and additional checks can take up to 72 hours.
Until your identity and address are confirmed, your account may be restricted, which can mean no deposits, withdrawals or bets. Once we have verified both, these restrictions are lifted.
For extra security, we suggest switching on two-factor authentication in your account settings.
Every deposit is made in pounds sterling. The payment options you see depend on your country of registration and are listed in the cashier each time you deposit.
Deposit only from a personal payment method in your own name. A deposit from someone else's card, or from a company account, can be treated as invalid along with any winnings it produced.
Minimum and maximum deposit amounts apply and appear in the cashier.
Chargebacks and reversals of deposits are not permitted.
Your cleared real money balance can be withdrawn at any time once your verification is complete and any bonus conditions on your account have been met. If a check is still open or a document is missing, we hold the request and release it as soon as everything is in place.
| Method | Typical time |
|---|---|
| FastFunds to an eligible Visa debit card | Thirty to forty minutes after approval |
| Debit card | Two to five working days |
| Bank transfer by Bacs | One to three working days once your details are verified |
FastFunds requests are approved first, which may take up to one day depending on security checks.
The minimum withdrawal is £5. With a balance between £1 and £5, our Customer Services team can still help you withdraw it.
Winnings return to the method you deposited with whenever possible. If that method cannot receive a payout, we will ask you to pick another one in your name.
Bacs payouts go to a UK personal account in the same name as your Smooth Spins account, with the details added to your profile beforehand.
A fair game for everyone depends on a few house rules that apply to every account.
Each player holds one account. Using several accounts, colluding with others or masking your location with a VPN to claim an offer counts as bonus abuse.
Ask our team to close your account and we will do it within 24 hours, repaying any positive balance through your original deposit method unless we are required to hold funds back. Unless we suspect a breach of our rules, we always give you reasonable notice before we close an account ourselves.
An account with no deposits, withdrawals, bets or bingo tickets for 396 days becomes dormant. We will try to reach you and return any balance first, and a £5 monthly administration fee can apply only if the account stays dormant for at least 30 days after we first try to reach you.
If a deposit is cancelled, fails or is reversed, any bonus or winnings linked to it can be voided.
Play should stay fun, and our Safer Gambling Portal puts the controls in your hands. If your play goes beyond a certain level, we may ask for documents that show it stays within your means, and we guide you through each step when we do.
Set a net deposit limit for the day, week or month. Withdrawals add back to your allowance. Lowering a limit takes effect instantly, while raising it takes 24 hours and needs your confirmation.
A reminder pops up every hour during an active casino session to show how long you have been playing, and you can make it appear more often.
Take a break of anything from 24 hours to six weeks. You cannot log in or receive marketing while it runs, and it cannot be cancelled once set. When it ends, you can return to play or extend your break.
Step away for between six months and five years. A self-exclusion cannot be cancelled, and coming back afterwards means letting us know by phone. While you are excluded, we take every reasonable step to stop a new account being opened.
GAMSTOP is a free national scheme that lets you exclude yourself from every online gambling company licensed in Great Britain in one go.
An anonymous Problem Gambling Severity Index test helps you check your own habits. Our Sentinel system watches play across all accounts and reaches out with tailored support when patterns change.
We are BV Gaming Limited, a company registered in Gibraltar under number 42734, and we use the Smooth Spins brand under licence from Global Media Group Services Limited.
We hold a combined remote operating licence from the Gambling Commission of Great Britain under account number 39576.
Your money sits in an independent trust account, separate from company funds, which gives it the high protection level.
Our servers settle every result, and the systems behind them are certified to the Gambling Commission's Remote Technical Standards.
eCOGRA audits every bet placed with us each quarter to measure the return to player across our games.
Our safer gambling experts are available on live chat around the clock, and the Message Us function on our site reaches the wider team.
Tell our team what went wrong with as much detail as you can. If our answer does not settle it, ask for a second-stage review, and a third stage is open once the first two are complete.
If a dispute is still open after 8 weeks, either side can refer it to the Independent Betting Adjudication Service, and we will issue the referral number you need. Complaints about our licence conditions can go to the Gambling Commission after our final response.
Yes. Apart from some live dealer tables, every result comes from a random number generator that we cannot influence in any way.
BV Gaming Limited also makes The Jackpots available on its websites under the brands BetVictor, Heart Bingo, Parimatch, talkSPORT BET and Betano, so the pots are shared across all of them.
They come with our welcome offer for new customers, set out step by step in the welcome offer section.
Bacs requests join our same-day processing cycle, and FastFunds is the fastest option we offer.
We email you as soon as your checks are complete, and if we need anything more, that email sets out the next steps.
Yes. We have apps for iOS and Android, and you can also play in your mobile browser or on desktop.
Yes. Only spins with the jackpot switch turned on can win one of the four pots.
Yes. Every way to pause or limit your play is listed under Safer Gambling Tools.
Bee Keeper is warmed up and the jackpot wheel is ready. Pick a slot, settle in at a live table or join a game of bingo. Open your account, opt in to the welcome spins and find your favourite corner of Smooth Spins.
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